Privacy Policy
Explore & Snore Campervan hire, found at https://exploreandsnore.com
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- You have made a booking with us
- You have purchased a gift card
- You have sent us a message via contact form
Explore & Snore campervan hire currently collects and processes the following voluntarily supplied information:
Explore & Snore campervan hire currently collects and processes the following voluntarily supplied information:
- When you have purchased from us we’ll ask you to provide information including your name, billing address, shipping address, email address and phone number.
- We collect your email address and phone number so we can relay any further information we deem necessary.
Automatically tracked information
While you visit our site, we’ll track:
- Location, IP address and browser type: we use this for purposes like tracking analytics
What we do with this information we have
- When purchasing a product, we collected personal data such as name, email address and billing address. We’ll use this information for purposes, such as, to: Send you information about your account and order, Respond to your requests, process payments and prevent fraud.
- When commenting we use your name to display with your comment, and your email address to notify you that your comment or review is live. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
We do not share any information received from our users with any other organisations or individuals except for secure third parties who help us provide our orders and store services to you. These providers are listed below
Stripe
We also accept payments through Stripe. Information required to process or support the payment, such as the purchase total and your billing information will be sent securely to Stripe.
Please see Stripe Privacy Policy for more details.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information is Consent.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Under data protection law you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
- You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
- Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are able to remove your consent at any time. You can do this by contacting exploreandsnore@gmail.com.